Terms and Conditions

Upon enrolment into Special Inclusion programs, the student/parent/guardian hereby agrees to and accepts the
terms and conditions stated herein:

Fees Payment

  • All fees paid are strictly non-refundable and non-transferable.

  • A one-time registration fee is payable for each new student who joins our regular programs.

  • Fees for each term must be paid two (2) weeks in advance before the start of the new term to confirm your child’s class slot for the following term.

  • 3% late fee will be payable if payment is received after the start of the term.

  • If payment is not received by the due date, the class slots may be released to the next student in the waiting list.

  • If your child joins in the middle of the term, the fees will be pro-rated accordingly based on the remaining number of lessons. Material fee will also be payable and will not be pro-rated.

  • The centre reserves the right to refuse attendance if payment has not been received by the due date.

  • As classes will continue during School Vacations (March, June, September, November and December), and on public holidays that fall on weekends, fees will be charged.

  • All fees are subject to review and revision.

Payment Modes

  • We accept payment by NETSCash,PayNow, Cheque payment and internet/ATM bank transfer.

  • For internet/ATM bank transfer, please WhatsApp/SMS/email the full transaction details. A receipt will be issued upon verification of payment.

  • We do not accept Cheque payments.

  • For group classes, all fees are to be made for the term (two (2) weeks in advance of each term).

  • All payments must be received in FULL on or before the payment due date.

  • We do not accept credit card payment.

Waiver of Rights and Release of Liability

  • By enrolling your child in our classes, you hereby release, waive and discharge Special Inclusion Pte Ltd and our employees and agents from all losses, damages, claims, costs, expenses and liabilities, including attorney fees for injury to person or property arising in connection with your child's participation in swimming activities. However, this waiver and release does not include injury, damage, or loss as a result of the intentional or reckless acts of Special Inclusion Pte Ltd.

Withdrawal Policy

  • If a student wants to withdraw from any class, he/she will need to give us at least one (1) month’s notice before the last lesson.

  • A withdrawal form is to be completed and submitted to the Centre Manager.

  • No refunds will be given for unused portions of the fees.

Cancellation and Replacement Lessons

Medical reasons or school event

  • If your child is unable to attend class and is able to produce a valid medical certificate or a letter from the school (school events), a replacement class can be scheduled.

  • Replacement classes have to be completed within the same term, otherwise it will be forfeited.

  • Replacement classes are subjected to availability of classes, especially on weekends.

  • Payment for a full term remains applicable even if your child misses any class.

  • The centre reserves the right to reschedule or to cancel a class at any point of time during the term due to unforeseen circumstances.

  • Any cancellations made by Special Inclusion will be refunded with make-up sessions only.

Other Terms and Conditions

  • Special Inclusion reserves the right to replace or change class teachers without prior notice.

  • Special Inclusion reserves the right to amend the above terms and conditions without prior notice.

Thank You!